Privacy Policy
Last Updated: 1st December 2025
Kila The Heritage Palace recognizes the importance of your privacy and the necessity of maintaining confidentiality as a responsible data controller. This Policy explains how we handle and secure your Personal Information collected through our Sales Channels (website, mobile site, and direct palace contacts).
Personal Information
Collection & Use of Your Personal Information
We collect information from guests who book a stay, request inquiries, or subscribe to updates. We gather this data to ensure seamless service, legal compliance, and enhance your experience.
Data Sharing and Security
We do not sell or rent your personal information.
- Service Providers: Trusted third parties such as payment processors and PMS systems.
- Legal Compliance: Mandatory sharing with Indian authorities when required by law.
- Security: Industry-standard encryption and safeguards are used.
Cookies
We use cookies to personalize your experience, remember preferences, and analyze website usage. You may disable cookies via browser settings, though some features may not function properly.
Communication Preferences
We use your email and phone number for essential booking communication.
- Marketing: Sent only if you explicitly opt-in.
- Opt-Out: You may unsubscribe anytime via email or account settings.
Consent
Acceptance of Policy
By using our website or services, you consent to this Privacy Policy. If you do not agree, please discontinue use.
We may update this policy from time to time. Continued use after updates implies acceptance.
Governing Law
This policy is governed by the laws of India. Please contact us with any concerns.
Contact Us
Kila The Heritage Palace Management
Email: [Official Email Address]
Phone: [Official Phone Number]
Website: [Website URL]
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